Important notice regarding changes to the appointment system - Practice Update
Statement regarding practice telephone issues - Practice Update
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Welcome to Waterfoot Medical Practice. Here at Waterfoot we aim to deliver high quality healthcare for all in our local community. We want to provide healthcare which enables people to have greater control of their health and wellbeing, and support patients to live longer, healthier lives by providing high quality health and care services that are compassionate, inclusive and constantly improving.
The Practice was formed in 1967 and we moved to our current health centre premises in 1979. The Health Centre stands on Cowpe Road close to the centre of Waterfoot and the Rossendale countryside. The buildings have been refurbished and expanded offering you some of the best facilities available.
The values enshrined in the NHS Constitution underpin all that we do:
• Respect and dignity • Commitment to the quality of care • Compassion • Improving lives • Working together for patients • Everyone counts
We prioritise patients in every decision we take: everything we do is directly connected to our purpose of improving outcomes – not a process, not an organisation, not a profession – but the people who are at the heart of all that we do.
We listen and learn: we believe everybody has good ideas and has the right to be listened to carefully and thoughtfully. We respect and support each other, building trust and empowering one another and staff across the NHS, to achieve the highest standards.
We are evidence-based: we listen to the people and communities we serve, we look at insight and evidence and we measure our outcomes, so that our decisions are objective and we understand their impact.
We are open and transparent: we are accountable and we take individual and collective responsibility for our actions. We act with integrity and we are transparent about the decisions we make, the way we operate and the impact we have.
We are inclusive: we work in partnership with patients, clinicians in the NHS, the public and our partners because we get the very best outcomes when we work together with common purpose.
We strive for improvement: we believe we can always do better for patients and will challenge and seek challenge. We share ideas and knowledge and take risks because we believe in innovation and learn from our mistakes.
(Site updated 20/11/2020)